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APG Privacy Policy

Last Updated: January 2026

Introduction

Australian Piling Group (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging our services, you consent to the data practices described in this policy.

Information We Collect

We collect information reasonably necessary for us to provide our construction and engineering services. This includes:

  • Personal Contact Information: Name, job title, company name, email address, and phone number.
  • Project & Technical Data: Site addresses, geotechnical reports, architectural plans, structural drawings, and other tender documentation uploaded via our “Get a Quote” forms.
  • Digital Data: IP addresses, browser type, and access times collected via cookies and analytics tools to improve website performance.

How We Use Your Information

We collect information reasonably necessary for us to provide our construction and engineering services. This includes:

  • Tendering & Estimation: To analyze geotechnical data and provide accurate project quotes and value engineering proposals.
  • Project Execution: To communicate with you regarding site logistics, fleet mobilization, and project management.
  • Compliance: To meet safety (WHS), legal, and regulatory requirements on site.
  • Communication: To respond to enquiries, send invoices, or provide updates on our capabilities and fleet.

How We Use Your Information

We collect information reasonably necessary for us to provide our construction and engineering services. This includes:

  • Tendering & Estimation: To analyze geotechnical data and provide accurate project quotes and value engineering proposals.
  • Project Execution: To communicate with you regarding site logistics, fleet mobilization, and project management.
  • Compliance: To meet safety (WHS), legal, and regulatory requirements on site.
  • Communication: To respond to enquiries, send invoices, or provide updates on our capabilities and fleet.

Disclosure of Information

We do not sell or trade your personal information. We may disclose your information to:

  • Trusted Subcontractors & Suppliers: Only when necessary to fulfill a project requirement (e.g., concrete supply or steel reinforcement).
  • Professional Advisers: Lawyers, accountants, or insurers for business purposes.
  • Legal Authorities: If required by law or to protect the safety of our sites and personnel.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. This includes secure servers for digital tender documents and restricted access to physical records. While we strive to protect your information, no data transmission over the internet is 100% secure.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features of our site (such as the Project Portal).

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate. To make a request, please contact our Privacy Officer using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Australian Piling GroupPost: Unit 309/14 Lexington Dr, Bella Vista NSW 2153
Email: info@www.australianpilinggroup.com.au Phone: (02) 9064 8459